Last Updated: August 31, 2026 

Libra Massage ("Libra Massage," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, or use a link on the website to schedule massage and bodywork services. 
This Policy applies to information controlled by Libra Massage. Third-party services, including Vagaro, payment processors, website hosting providers, analytics providers, advertising platforms, maps, and social-media sites, operate under their own privacy policies. 

Information We Collect 
Information you provide directly. We may collect your name, email address, telephone number, preferred service, appointment questions, and any information you choose to include in a website form, email, telephone message, or other communication. 
Booking, payment, and intake information. Online scheduling is provided through Vagaro. Vagaro and its payment providers may collect account information, appointment details, card-on-file or payment information, intake responses, and other information needed to complete a booking. Libra Massage may receive or access information needed to manage your appointment and provide services, including contact information, appointment history, transaction information, and relevant intake or health information. Libra Massage does not directly receive or store complete payment-card numbers through this website. 

Information collected automatically. When you visit the website, the website and its service providers may automatically collect technical and usage information such as your Internet Protocol address, browser type, device type, operating system, referring page, pages viewed, approximate location, date and time of access, cookie identifiers, and interactions with website features or advertisements. 
Communications and marketing preferences. If you request updates or agree to receive promotional messages, we may record your communication preferences. Appointment confirmations and service-related messages may be sent as part of managing your booking. Marketing messages will be sent only as permitted by law and the consent you provide. 

Sensitive and Health-Related Information 
Please do not submit detailed medical or health information through a general website contact form, ordinary email, or social-media message. Use the designated Vagaro intake process or discuss the information directly with your massage therapist. 

Health-related information received for massage and bodywork services is used to assess whether a service is appropriate, identify precautions or contraindications, customize the session, document services, and comply with professional or legal obligations. Libra Massage does not use client intake or treatment information for targeted advertising. 

How We Use Information 
We may use information to operate and maintain the website; respond to questions; schedule, confirm, modify, and provide appointments; process payments through service providers; maintain client and business records; send service-related communications; improve website content and customer experience; measure website and advertising performance; prevent fraud or misuse; protect clients, the business, and others; and comply with applicable laws, licensing rules, court orders, or government requests. 

Cookies, Analytics, and Advertising 
The website may use cookies, pixels, tags, local storage, and similar technologies. Some are necessary for the website to function. Others may help us understand website traffic, measure advertising results, remember preferences, or improve marketing. 
When enabled, Google Analytics, Google Ads, and similar providers may collect device, browser, cookie, approximate-location, referral, and website-interaction information. These providers may collect information over time and across different websites or online services under their own privacy policies. We do not provide client intake or treatment records to advertising platforms. 
You can limit cookies through your browser settings and, when available, the website's cookie preference tool. Blocking cookies may affect some website functions. Some browsers transmit a "Do Not Track" signal. Because there is no single industry standard for responding to legacy Do Not Track signals, the website may not respond to them. Browser-based privacy signals will be handled when required by applicable law and supported by the website's technology. 

How We Disclose Information 
Service providers. We may disclose information to companies that support website hosting, analytics, advertising measurement, scheduling, payment processing, email or text communications, information technology, security, accounting, and other business operations. They receive information only for the services they provide or as otherwise permitted by law. 

Legal, safety, and professional obligations. We may disclose information when reasonably necessary to comply with law, legal process, professional licensing requirements, insurance obligations, or a valid government request; to protect the rights, safety, and property of Libra Massage, a client, or another person; or to investigate suspected fraud, misuse, or unlawful activity. 

Business changes. Information may be transferred as part of a merger, sale, reorganization, financing, or transfer of all or part of the business, subject to appropriate confidentiality and legal requirements. 

At your direction. We may disclose information when you request, authorize, or consent to the disclosure. 

Sale or Sharing of Personal Information 
Libra Massage does not sell personal information for money. Website analytics and advertising technologies may disclose cookie identifiers, device information, or website activity to third parties. Depending on the law where you live, some of these disclosures may be considered "sharing" or processing for targeted advertising. Available browser, cookie, and advertising controls may be used to limit this activity. You may also contact us using the information below with a privacy request. 

Data Retention 
We retain information for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining required client and business records, resolving disputes, enforcing agreements, meeting tax or accounting obligations, and complying with professional and legal requirements. Retention periods vary according to the type of information and the reason it was collected. 

Data Security 
We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we maintain. No website, electronic transmission, or storage system can be guaranteed to be completely secure. Please use caution when sending information electronically and do not send payment-card details or sensitive health information through ordinary email or a general contact form. 

Your Choices and Privacy Requests 
You may unsubscribe from promotional email by using the unsubscribe link in the message and may opt out of promotional text messages by following the instructions in the message. You may still receive appointment, transaction, safety, or other nonpromotional communications. 
Subject to applicable law, verification, professional record-retention requirements, and other permitted exceptions, you may ask us to access, correct, or delete personal information controlled by Libra Massage. Some account, booking, or payment requests may need to be handled directly through Vagaro or another service provider. Send requests to [email protected]. We may request enough information to verify your identity and locate the relevant records. 

Children's Privacy 
The website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information directly through the website from children under 13 without appropriate parental or guardian involvement. A parent or legal guardian should arrange services for a minor and complete any required authorization or intake documents. 

Third-Party Websites and Services 
The website may link to or use services operated by other companies, including Vagaro, Google, social-media platforms, mapping services, and payment providers. Libra Massage does not control their privacy, security, availability, or content. Review the privacy policies and terms of those services before providing information to them. 

Changes to This Privacy Policy 
We may update this Privacy Policy from time to time. The revised version will be posted on the website with a new effective or last-updated date. Changes apply prospectively unless applicable law permits otherwise. 

Contact Us 
For privacy questions or requests, contact: 
Libra Massage 
Apex, North Carolina 
Email: [email protected]